Terms of service
1. Overview
Welcome to Mint City Collectibles. By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service.
Mint City Collectibles specializes in trading card games, collectibles, sealed products, hobby merchandise, and related accessories.
We reserve the right to update these terms as necessary. Continued use of our website following changes constitutes acceptance of the updated terms, to the extent permitted by applicable law.
2. Orders and Payments
All prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges are calculated during checkout.
Placing an order does not guarantee acceptance or fulfillment. We reserve the right to cancel orders due to inventory discrepancies, pricing errors, payment issues, suspected fraud, or other legitimate business reasons.
If an order is canceled after payment has been collected, a full refund will be issued to the original payment method.
3. Fraud Prevention and Order Security
Mint City Collectibles takes payment security and fraud prevention seriously.
If Shopify's fraud analysis or our payment security systems flag an order as potentially fraudulent, Mint City Collectibles will cancel the order and issue a full refund to the original payment method.
Orders canceled for suspected fraud will not be fulfilled or shipped. If payment has not yet been captured, the payment authorization may be voided instead of issuing a refund.
We reserve the right to decline transactions that present security concerns. For security purposes, we may not disclose the specific factors that triggered a fraud warning.
A fraud warning does not necessarily mean a customer has engaged in fraudulent activity. These measures are intended to protect customers, payment information, and our business.
Refund processing times depend on the customer's bank or payment provider.
4. Product Information and Availability
We make reasonable efforts to accurately represent our products, including descriptions, prices, quantities, and conditions.
Product availability is subject to change without notice. Occasionally, inventory discrepancies or listing errors may occur.
We reserve the right to correct errors and cancel affected orders. Customers will receive a full refund for any order canceled because the purchased merchandise is unavailable.
5. Pricing and Promotions
Product prices are subject to change without notice.
Promotional pricing applies only during the advertised promotional period. Previous purchases are not automatically eligible for promotional adjustments.
If an item is listed at an incorrect price due to an error, we reserve the right to cancel the affected order and refund any payment collected.
Games Workshop Pricing Policy
Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, and other Games Workshop merchandise, are priced in accordance with Mint City Collectibles' retail pricing practices and applicable Games Workshop Minimum Advertised Price (MAP) guidelines.
All listed Games Workshop product prices are firm. Mint City Collectibles does not sell these products below the prices displayed on our website.
Games Workshop products are excluded from additional promotional discounts, coupon codes, price matching, and other price reductions unless an exception is expressly advertised by Mint City Collectibles.
Pricing may be adjusted to reflect changes to Games Workshop's published pricing or applicable pricing guidelines.
6. Preorders and Release Dates
Certain products may be offered for preorder before their official release dates.
Release dates are provided based on information available from manufacturers and distributors and may change without notice.
Preorders are subject to product availability and manufacturer allocations. If we are unable to fulfill a preorder, we will refund the amount paid for the unavailable merchandise.
Additional preorder cancellation conditions, if applicable, are outlined in our Refund Policy.
7. Shipping and Delivery
Orders are shipped according to the shipping methods and availability presented during checkout.
Shipping estimates are not guarantees of delivery dates. Carrier delays, weather conditions, and other circumstances outside our reasonable control may affect delivery.
For additional information, including processing times, tracking, and delivery concerns, please review our Shipping Policy.
8. All Sales Final — No Returns Accepted
All sales made through Mint City Collectibles are final. We do not accept returns.
This policy applies to all merchandise sold through our website, including but not limited to:
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Trading cards and collectible card game products
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Sealed booster boxes, booster packs, and other sealed merchandise
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Games Workshop and Warhammer products
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Sports cards and memorabilia
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Collectibles, hobby products, and accessories
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Preorder and special-order merchandise
Due to the collectible nature of our products, potential fluctuations in market values, and the importance of maintaining product authenticity and condition, we do not accept voluntary returns for reasons including changes of mind, unwanted purchases, or changes in market prices.
Damaged, Incorrect, or Missing Merchandise
If an order arrives damaged, contains incorrect merchandise, or is missing items, customers should contact info@mintcitycollectibles.com promptly with their order number, a description of the issue, and supporting photographs where applicable.
We will review the circumstances and address any remedies required under applicable law.
Merchant-Initiated Cancellations and Refunds
If Mint City Collectibles cancels an order due to suspected fraud, inventory discrepancies, pricing errors, or inability to fulfill the order, a full refund will be issued to the original payment method.
Our no-returns policy does not eliminate any rights or remedies customers are entitled to under applicable consumer protection laws.
9. Website Use and Intellectual Property
Our website and its contents are intended for lawful personal shopping and informational purposes.
Users may not attempt to interfere with website operations, misuse payment systems, submit fraudulent orders, or engage in unauthorized activities.
Content owned by Mint City Collectibles, including original photographs, written descriptions, designs, and branding, may not be reproduced for commercial purposes without permission.
10. Limitations of Liability
To the extent permitted by applicable law, Mint City Collectibles is not responsible for indirect or consequential losses arising from website interruptions, technical errors, or circumstances outside our reasonable control.
Nothing in these terms excludes or limits liability or consumer protections that cannot lawfully be excluded or limited.
11. Privacy and Customer Information
Customer information is handled according to our Privacy Policy.
Payment processing and certain security functions are provided through Shopify and its supported payment service providers.
Please review our Privacy Policy for additional information about how customer information is collected, used, and protected.
12. Changes to These Terms
Mint City Collectibles may revise these Terms of Service periodically.
Updated terms will be published on our website with a revised effective date. Changes will apply as permitted by applicable law.
13. Contact Information
For questions about these Terms of Service, orders, or store policies, please contact:
Mint City Collectibles
Website: https://mintcitycollectibles.com